About Us

About World affiliates Infotech

World affiliates Infotech (www.World affiliates.com) is a HK head-quartered fastest growing IT services company having operations in 17 countries with 27 offices across globe including US, Europe and Asia.

Our portfolio of solutions and services includes infrastructure management services, outsourcing , system integration, Application Software development , IT consulting, IT Security Consulting , Cloud Computing, Data Science , Big Data Analytics , Industry specific products implementation & Support , Quality Assurance & Training. World affiliates provides these services to several clients located across the globe, including many Fortune 1000 and Global 2000 companies, in the commercial, industrial and government sectors - across key vertical markets, like financial services, Manufacturing & Semiconductor, life sciences and healthcare, retail, telecommunications and utilities, Top notch System Integrators, and independent software vendors. World affiliates has strong geo-presence with unique safeshore Methodology to ensure global delivery Network & executing initiatives in safe Time zone with 5 safe-shore centers [India /Malaysia (2)/ Philippines / Thailand] At World affiliates, our key focus is to empower our customers with customized turnkey services and business solutions through state of the art technology and best-of-breed business processes. World affiliates has grown to become a global service provider of IT services, Professional Services, Outsourcing, Insourcing, RPO, Vendor Consolidation based Cost optimization & Intellectual Property (IP) Leveraged Solutions, focused on the banking and financial services sector. World affiliates Infotech aims to be the most preferred Business Partner globally, by ensuring that solutions are implemented in the shortest possible span of time resulting in on time delivery with optimum quality enabling our customers to find the best resources helping them achieve their "CORE BUSINESS OBJECTIVES".

Our team strongly believes in providing End to End solutions which consists of redefining and rethinking the existing business processes through our deep industry understanding coupled with world class technology solutions. We understand the importance of ‘Time - to -Market'. To address that, our team has created the best technology solution frameworks to ensure the solutions are implemented in the shortest possible span of time through our State of the art "Center Of Excellence" - COE methodology.

World affiliates Infotech aims to be the most preferred Business Partner of all Technology Providers and IT companies globally , by ensuring that solutions are implemented in the shortest possible span of time resulting in on time delivery with optimum quality enabling our customers to find the best resources helping them achieve their CORE BUSINESS OBJECTIVES. This is planned to be achieved by establishing associations with the global leaders in technology.

World affiliates has grown to become a global service provider of Infrastructure Management services, Intellectual Property (IP) Leveraged Solutions, and IT Services. Our services span from Application Management Outsourcing, Packaged Application Services, Verification and Testing, Remote Infrastructure Management, Product Development and Support, to higher value-added offerings including Managed Platform and Product Engineering Services.

Overview of Services

  • Inbound Call Center- Inbound Customer Support, 24/7 Call Center, Marketing Support, New Customer Acquisition, Helpdesk
  • Outbond Call Center- Appointment Setting, Data Verification, Lead Generation, Market Research, Sales, Surveys
  • Customer Support- After-hours Support, Billing Inquiries, Call Overflow, Event Registration, Order Processing
  • Technical Support- Site Navigation Training, Software & App Call Center, Software Installation, Software Training
  • BPO Services- Data Entry, E-filing, Data Mining, Claims Filing, Forms Processing, Claims Submission
  • Professional Services & Consulting - Insourcing model, RPO, Contingency Model, Managed Services ,Consulting , BPR, Offsite, Offshore

World affiliates At a Glance

  • Diverse but complimenting and professional labor and work resources through communication, interaction, and collaboration.
  • Globally-competitive technology and facilities with the integration and implementation of Information Technology, Management, Human Resources, and Operations advancement.
  • 7,200 adaptable and flexible employees with competitive salaries and benefits over 15 countries.
  • Resources engaged in different tasks from managed services, cost valuing, outcome-based, R&D, project management, systems analysis & design, BPO, consulting, KPO, FAO, and staff augmentation services.

Our Mission and Vision

Mission

"To redefine customer satisfaction and equity through competitive technology, transformation, and talent development."

Vision

"To develop excellent, professional relationships with our clients that will create a difference with each contact we carry out. "

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